Make the intranet valuable or how- to reduce information overload.

Feedbacks in almost any of our clients intranets are saying, that there is not the right information for the right user. This means, that on the one hand users are getting to less of the “right” information and to many of things, they are not interested in.

In this episode, we discuss the challenges of information overload in companies.

• We look at the multichannel approach, the role of artificial intelligence and the need to personalize information.
• We also highlight the importance of an optimized information architecture and search function on the intranet.
• Finally, we give an outlook on future developments.

What you will find in this episode:

• Information overload and undersupply are key challenges in almost every intranet
• The multichannel approach offers new possibilities for news distribution
• Artificial intelligence can optimize information distribution
• Personalization is important to deliver and receive relevant information
• Topic-based versus organizational information structures face each other
• Optimize the search and keep an eye to important search use cases
• Train the use of AI tools
• Review continuously the relevance of information
• The balance between control and automation will be one of the biggest challenges in the near future

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