Things often don’t run smoothly between users and the IT department. Users do not feel integrated or are overwhelmed by new solutions. In addition, there are new risks of cyber attacks that can have serious consequences for the entire company.

It is therefore more important than ever that IT communication is understandable and tailored to the user.

In this episode, we, Jana Hohlweg and Holger Dietz, discuss the central importance of communication management in IT and other areas of the company. We take a look at current communication needs and take a closer look at the role of communication officers. We look at the challenges of using IT platforms and emphasize how important effective internal communication is to a company’s success. We also talk about the power of storytelling and the integration of frontline workers into corporate communications.

In summary, it’s about, among other things:

• The different roles of communication managers
• Effective (IT) communication and its impact
• Internal identity and collaboration in IT
• Strategic communication and storytelling
• Knowledge transfer and internal knowledge databases
• Cyber security and other current challenges in IT
• Communication strategies in times of crisis
• The role of communication in production
• The need for communication managers on site

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